Literature review literature review the impact of human resource management (hrm) policies and practices on firm performance is an important topic in the field of human resource management, industrial relations, and industrial and organisational. Employee job satisfaction (ejs) is the feelings and thoughts of employees about their work and place of work in result, job satisfaction is all about to satisfy the one's needs in working place (togia et al, 2004. Abstract job satisfaction & employee loyalty represents one of the most key challenges faced by the managers today when it comes to managing their employees. A research paper on the effect of employee engagement on job satisfaction in it sector preeti thakur, assistant professor, department of management studies, maharishi markandeshwar university, solan. A study of employee satisfaction and its effects toward loyalty in hotel industry iii declaration we hereby declare that: (1) this undergraduate research project is the end result of our own work and.
In order to increase efficiency, effectiveness, productivity and job commitment of employees, the business must satisfy the needs of its employees by providing good working conditionsthe objective of this paper is to analyse the impact of working environment on employee job satisfactionthe study employed a quantitative methodology. Employee satisfaction is becoming more challenging for companies including those in the telecommunication industry due to a number of factors such as availability of the right talent in some fields, manager-employee relations, competition, differences in the level of employer. Employee loyalty generating employee loyalty research has shown that an employee's job performance is directly related to his or her level of commitment to the company this usually translates into lower levels of employee turnover and higher levels of productivity. One's job jp wanous and ee lawler (1972) refers job satisfaction is the sum of job facet satisfaction across all facets of a job abraham maslow(1954) suggested that human needa from a five-level hierarchy ranging.
Attitude and job satisfaction may not fall completely on the management but also on the employees if employees enjoy their work, they will not need external motivation from management, but instead the satisfaction they attain from completing their work will motivate them (robbins, 2004. Job satisfaction abstract the issue of job satisfaction, motivation in the workplace and the role of job characteristics have been the cause of intensive research for many years now and have given rise to many theories, formed on the basis of extended research by psychologists, social scientists and hrd managers. The purpose of this research is to study the relationship between customer satisfaction and consumer loyalty and apply its relationship into all the market industries including products and services, particularly in financial institutions.
Journal of indian research v ol1, n 4, o ct ber-d m , 2013 objectives of the study the objective of the study is as follows: • to identify the factors which influence the job satisfaction of employees. Research & surveys page content our vision is to advance the hr profession by providing evidence-based insights, recommendations, and innovations at the intersection of people and work. Job satisfaction is the collection of feeling and beliefs that people have about their current job people's levels of degrees of job satisfaction can range from extreme satisfaction to extreme dissatisfaction.
Brikend aziri, (2011) studied job satisfaction and found that job satisfaction is under the influence of a series of factors such as: the nature of work, salary, advancement opportunities, management, work groups and work conditions. Job design aims to enhance job satisfaction and performance, methods include job rotation, job enlargement and job enrichment other influences on satisfaction include the management style and culture, employee involvement, empowerment and autonomous work groups. Of research on job satisfaction relating to ergonomics, design and productivity one of the most popular and researched measures of job satisfaction is the job descriptive index (jdi. This research paper highlights some of these problems and presents a picture of level of job satisfaction among employees of pharmaceutical companies it also identifies unique issues of job. Customer satisfaction, employee satisfaction, etc) and found that, depending on market segment and industry, between 40 and 80 percent of customer satisfaction and customer loyalty was accounted for by the relationship between employee attitudes and customer-related variables.
2016 job satisfaction and engagement report - shrm online. In this review paper we study about the various hr practices that help employee retention and foster employee commitment in the organization today employee retention is the top priority of organizations due to increasing competition. 3 employee satisfaction and employee engagement: different but related measurements for decades, hr professionals have been concerned about workforce job satisfaction. This study investigated job satisfaction among full time faculty of the college of human development at a wisconsin university the research method used an anonymous survey that was voluntarily completed and returned to the researcher the population of the study was the full time faculty of the.
Research project individual assignment chapter 01 introduction 11 background of the study hrm is a term used to refer the philosophy, policies, procedures and practices related to the management of people begin an organization. Job satisfaction measuring job satisfaction: the definition of job satisfaction is a positive feeling about a job resulting from an evaluation of its characteristics a job is more than just shuffling papers, writing programming code, waiting on customers. Employee motivation employee motivation research papers focus on the importance of motivating workers in organizations in an attempt to discover what motivates employees, employee motivation research papers report that what motivates workers today is primarily linked to the values and goals of the individual.