Employee motivation employee motivation is the level of energy, commitment, and creativity that a company's workers apply to their jobs in the increasingly competitive business environment of recent years, finding ways to motivate employees has become a pressing concern for many managers. Employee satisfaction is a measure of how happy workers are with their job and working environment customers and the country at large have from reliance introduction 1 although it is clearly linked this definition suggests that page 11 there are many factors in improving or maintaining high employee satisfactionemployees policies. This study is much helpful to the policy makers in reliance telecommunication limited, as it focuses on management practices through which the employees are well motivated and thus creates the satisfaction in work to provide better quality care to their. Through this study, the satisfaction or the dissatisfaction level of employees is known but analyses could not be made as to which aspect directly leads to satisfaction or dissatisfaction.
Rochester institute of technology rit scholar works theses thesis/dissertation collections 1999 employee satisfaction of hotel industry: a case study of the grand hotel taipei. The present study tries to examine the job satisfaction factors like compensation structure, training and development, supervision, communication, nature of work, affective commitment for employees in hotel industry in delhi national capital region. Employee reference: in reliance communication, employees can refer a candidate with whom he/ she have worked in his/ her previous employment employees can check available vacancies on intranet and can submit the resumes of prospective candidates who fit the job profile. 2016 employee job satisfaction and engagement report.
Employee satisfaction is known to be, since a while by now, as a key factor leading to improvement in employee productivity, commitment and engagement. Satisfaction and work experience on employee-desire for empowerment: a comparative study in canada and india, international journal of management , vol 29, no1, 2012. Gallup's employee engagement survey is more than 30years of in depth research involving more than 17 million workforce employees, called gallup's q12 survey: the 12 questions which will measure the employee engagement index and its impact on the business outcomes in productivity, safety incidents, profitability, abseentism etc. Focus of this study was to understand the factors that affect the job satisfaction of employees in the insurance sector, in order of their importance it was also necessary to find out the major factors that cause dissatisfaction among the.
A study on relationship between employee turnover and employee compensation in small business by hope jb and mackin pc, explores the relationship between employee turnover and firm size as it relates to compensation using the national longitudinal survey of youth (nlsy. This study aims to contribute to the limited research in this area and provide insight into the consumer decision- making process specifically for the india foodservice industry. The study aims to measure employee satisfaction at two organizations viz, taj mahal hotel and itc maurya hotel, and to analyze which parameters play an important role in determining overall employee satisfaction. In a unique study conducted by harter et al (2002), based on 7,939 business units in 36 organizations, the researchers found positive and substantive correlations between employee satisfaction-engagement and the business unit outcomes of productivity, profit, employee turnover, employee accidents, and customer satisfaction. A study of employee satisfaction and its impact on employee retention in retail sector doi: 109790/487x-17710107 wwwiosrjournalsorg 3 | page.
Journal of indian research v ol1, n 4, o ct ber-d m , 2013 objectives of the study the objective of the study is as follows: • to identify the factors which influence the job satisfaction of employees. 1 the role of employee engagement in customer satisfaction in hospitality industry -an analytical study if you look after your staff, they will look after the customers who in turn will look after. Findings: the study observed that, due to the risk factors associated with the mining industry, management has to ensure that employees are well motivated to curb the rate at which employees embark on industrial unrest which affect performance, and employees are to comply.
Many organizations in the hotel industry face difficulties in retaining employees since they are unable to identify the factors that contribute to both employee satisfaction and loyalty. Take the pulse of your employees today with shrm's employee survey service—people insight—and find out the satisfaction and engagement levels of your workforce benchmarked against industry norms. Employee attitude, location and rooms are likely to influence travellers' satisfaction a study conducted by akan (1995) showed that the main determinants of hotel guest satisfaction are the behaviour of employees, cleanliness.
The correlation between training programs and employee satisfaction show medium effect size of 0495, training curriculum and employee satisfaction is 0469, quality of trainer and employee satisfaction and is 0266 which is small effect size , adoption of learning to work and employee satisfaction is 0437, training facilities and employee. This study could provide groundwork for possible changes in the reward strategy of air india ltd by analyzing the factors that lead to job satisfaction and job dissatisfaction and by making recommendations at both departmental and organizational levels to enhance the retention of air india ltd employees.
Improved overall satisfaction from employees and management alike reliance standard is a top-ranked group benefi ts carrier with a legacy of providing service and value to employers. The project i chose was a study on customer awareness and satisfaction for reliance post paid products the title is very much significant considering the present global scenario the awareness level is the basic requirement for a company to sell its products in the market because if the customers are not aware of the products, there would be. Keywords: employee empowerment, job satisfaction, it industry i introduction employee empowerment is a process of giving authority to the employees to make necessary important.